Shipping & Returns

Shipping Policy

We use Canada Post for all shipping throughout Canada, the United States and worldwide. There are comparable rates for regular mail, express post or priority if you need your parcel quickly. Shipping is available in Canada, USA  and worldwide. Standard, or priority shipped via Canada Post. 

 

Most pieces are size specific so a quote for each piece will be added to the store as per size.

You can calculate your shipping rate here:

Canada Post Shipping Calculator

 

Free pick and delivery locally. 

Free delivery within a 200 km radius.

Each item has a size suggestion to fit into a box for shipping. 

Box 1-XS-8x8x8,

Box 2  Sm10x10x10 

Box 3 Med. 12x12x12 

Box4-large 14x14x14 -

Box 5- Xl 18x18x8- 

Box 6-Custom boxes for larger pieces can be arranged.


Buyers are responsible for any customs or import taxes and we are not responsible for any delays in shipping due to customs.

Return & Exchange Policy

Please Contact us within 7 days of delivery. If you are wanting to return  an item, our aim is to have sent you exactly what you ordered/wanted. But if this is something completely different from what you had ordered.  ( please note that  all items are one of a kind and hand made, there are not ever 2 the exact same.) and dispatch items back within 14 days.

Buyers are responsible for return postage costs. If the item is not returned in its original condition the buyer is responsible for loss.


There are no returns on sale items or custom orders.